Effective: August 27, 2026
1. Scope
This Privacy Policy explains how MAYHAW™ (“MAYHAW,” “we,” “us,” or “our”) handles information when you use the web app, installed web app, mobile app, account services, and related support features.
2. Information we collect
Account, organization, and subscription information. We may collect your name, email address, electrical classification or role, account type, company name, organization membership, seat/access status, account settings, subscription status, billing period, and payment-processor customer/subscription identifiers.
Field and work content. Depending on the features you use, we may process job names and locations, notes, NEC settings, jurisdiction/AHJ information, troubleshooting observations, meter readings, calculations, equipment details, translations, saved reports, and feedback.
AI questions and photos. When you use Ask AI or photo/nameplate features, the questions, job context, confirmation notes, and selected images needed to answer the request are transmitted for AI processing. Do not submit content you are not authorized to share.
Location and weather. Location permission is optional. When you request live weather, your device provides latitude and longitude to the weather service so current conditions and a place name can be returned. MAYHAW does not intentionally save raw latitude/longitude coordinates as part of the weather feature, although a saved field note may include the returned place name and weather conditions.
Payment information. Website subscriptions are processed by Stripe. Card numbers and full payment credentials are entered on Stripe-hosted pages and are not stored by MAYHAW. We may receive limited billing information from Stripe, such as subscription status, billing dates, invoice references, payment status, and the last four digits or card brand when Stripe makes those details available for account support.
Technical and security information. We may process session/authentication data, browser or device information, timestamps, app/build information, basic service logs, error information, and usage information needed for security, troubleshooting, account administration, and service limits. Some preferences and session information are stored locally on your device.
3. How we use information
We use information to create and authenticate accounts; provide AI, calculations, notes, troubleshooting, weather, translation, and other field features; maintain company roles and seats; secure and troubleshoot the service; respond to feedback and support requests; improve reliability and safety; enforce service terms; and comply with applicable law.
4. How information is shared
We share information only as reasonably necessary to operate the service, including with service providers that perform cloud authentication/storage, payment processing, AI processing, weather, hosting, and email delivery. Current integrations include Supabase for account/cloud functions, Stripe for website subscription payments and billing management, OpenAI for AI processing, Open-Meteo for requested weather/location lookups, and email-delivery providers for support or feedback notices. Company administrators may see organization, seat, role, and work information according to the permissions built into company accounts. We may also disclose information when required by law, to protect safety or security, or as part of a legitimate business transfer.
5. Advertising, sale, and tracking
The current app does not use third-party advertising trackers and does not sell personal information. If advertising, cross-app tracking, or materially different data uses are introduced in the future, this policy and any required consent or platform disclosures will be updated first.
6. Data retention
We retain account and field information for as long as reasonably needed to provide the service, maintain business and security records, resolve disputes, meet legal obligations, or support an organization's legitimate records. Retention can vary by data type and account type. Local device data may remain until you sign out, clear the app/browser data, uninstall the app, or the app removes it.
7. Security
We use reasonable administrative and technical safeguards appropriate to the service, including authenticated accounts and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Protect your password and promptly report suspected unauthorized access.
8. Your choices and requests
You may decline optional location or photo access, change applicable device permissions, and update certain account or code settings in the app. For questions or requests to access, correct, or delete personal information, contact appadmin@ledouxec.com. Company-managed users should also contact their organization administrator when the request concerns company-controlled records or access.
9. Children
MAYHAW is a professional electrical field tool and is not directed to children under 13. We do not knowingly seek personal information from children under 13. If we learn that such information was collected inappropriately, we will take reasonable steps to delete it.
10. Third-party services and links
Third-party services have their own privacy practices. Their handling of information is governed by their applicable policies and agreements. We encourage users and company administrators to review relevant third-party terms when needed.
11. Account deletion
You can initiate permanent deletion from Account & Subscription → Delete My Account inside the app. If you no longer have the app installed or cannot sign in, you can initiate deletion from our public Account Deletion page without reinstalling the app. Accounts that can be safely removed immediately are deleted after confirmation. If company records or other account relationships require manual handling, the request is normally completed within 7 days after verification. We delete associated personal data that we are not legally or operationally required to retain. Limited records may be retained when reasonably necessary for security, fraud prevention, legal or regulatory compliance, dispute resolution, or legitimate organization records.
12. Changes to this Policy
We may update this Privacy Policy as features, service providers, commercial offerings, or legal requirements change. The effective date will be revised when material changes are made.
13. Contact
Privacy and support questions may be sent to appadmin@ledouxec.com.